Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (630) 312-8057 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Protection Plans Made Simple.

Accidents happen! Our furniture protection plans offer peace of mind with every furniture purchase. Protect your investment from spots, spills, breakage, and much more.

Our protection plans provide incidental and accidental damage coverage as well as protection against mechanical and structural breakdowns and/or failure to the covered product not provided by warranty. Please see Agreement Terms and Conditions for full details.

Premium Elite 5-Year Protection Includes:

Mechanical and structural breakdowns to fabric, leather, vinyl upholstery or solid surface furniture as a result of:

  • Breakage of frames, panels or springs
  • Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
  • Failure of integral electrical components
  • Lifting or incident-specific chipping of veneers or laminates exposing the substrate
  • Warping
  • Loss of silvering on mirrors
  • Fading from the sun
  • Seam separation
  • Breakage of zippers and buttons
  • Breakage of hinges, handles, drawer glides and pulls, and nail head trim, not to exceed $200.00 per Agreement

A specific post-delivery incident which occurs during normal residential use resulting in accidental damage, including:

  • All stain types, including dye bleed and dye transfer onto or into upholstery fabric, leather or vinyl
  • Punctures, rips or burns
  • Liquid marks or rings
  • Household heat marks
  • Gouges, dents, scratches or chips that penetrate the finish exposing the substrate
  • Damage caused by nail polish remover
  • Checking, cracking, bubbling or peeling of finish caused by a specific incident
  • Glass or mirror chipping, breakage or scratches
  • Pet damage - single incident only

Power Base 10-Year Protection

What’s the secret to a great night’s sleep? It’s keeping your sleep investment protected for 10 years. When purchasing an adjustable base, you’ll want a Power Base protection plan. From the base to the remote, your entire adjustable bed is covered. Coverage includes:

Mechanical and structural breakdowns as a result of:

  • Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
  • Breakage of welds
  • Breakage of steel frames
  • Failure of integral electrical components, including wiring, motors and remote-control devices

This promotional piece does not represent an agreement for coverage. Excludes damages covered under the manufacturer’s warranty. Additional exclusions and limitations apply. Please refer to your protection plan document for specific coverage details. Coverage is provided by National Product Care Company, except in AZ, FL and OK, where it is Service Saver, Incorporated and in WA where it is ServicePlan Inc. All providers are located at: 175 West Jackson Blvd., Chicago, IL 60604, 800-209-6206. Coverage provided via form numbers: PMCCEBR and PB series. Administered by Montage, Inc., 4035 Park East Court, Suite 300, Grand Rapids, MI 49546, 1-800-686-5559.